Refund policy

Returns
It is important to us that you are 100% satisfied with your purchase. If for any reason you are not, we will gladly refund you for the item or exchange your item for another. Returns and exchanges are accepted within 30 days of purchase. All items should be returned in the condition they were received in and clothing items should be unwashed and unworn.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Also, to complete your return, we require a receipt or proof of purchase.

Additional non-returnable items:
Gift cards
Downloadable products
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at divinely.designed.ent@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

Damaged items: The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time or receiving the item!

Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabeled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at divinely.designed.ent@gmail.com and we'll let you know what your next steps to get the correct size.

If you need to exchange it for the same item, send us an email at divinely.designed.ent@gmail.com and send your item to: Divinely Designed Enterprises, LLC, 35560 Grand River, Suite 115, Farmington Hills MI 48335, United States.

Shipping
To return your product, you should mail your product to: Divinely Designed Enterprises, LLC, 35560 Grand River, Suite 115, Farmington Hills, MI 48335, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.